Frequently Asked Questions
What is ZodiPaws?
ZodiPaws is a unique business that creates personalized horoscopes, stories, and products inspired by your dog’s zodiac sign. We combine astrology and your pet’s individual traits to help you celebrate and deepen your bond with your furry friend.
How do I find out my dog’s zodiac sign?
If you know your dog’s birthday, simply match it to a zodiac range. If you’re unsure of the exact date, our quiz can guide you through personality-based questions to suggest the most fitting zodiac sign for your pup.
What kinds of products do you offer?
We create personalized zodiac books, including fully customized stories tailored to your dog’s astrological traits. We also offer an evolving selection of zodiac-inspired merchandise—mugs, bandanas, apparel—made on demand through our print partners.
How does the customization process work?
When you order a personalized zodiac book, you’ll provide details such as your dog’s name and birthdate, and breed, if known. We use this information to create a story and horoscope that’s unique to your pet. You’ll see all the options before you finalize your purchase.
How long does it take to receive my order?
Because many of our products are print-on-demand, production times may vary. Most books and merch ship within 14 business days. After printing, shipping time depends on your chosen method and location. We’ll send tracking information once your order is on its way.
Do you ship internationally?
No we do not, unfortunately–at least not currently. Check our shipping policy page for more details.
Can I return or exchange an item?
Since many of our products are custom-made, returns or exchanges may be limited. However, if there is a defect or an error on our end, we’ll be happy to work with you to make it right. Check our Returns & Refunds policy for full details.
How much of the proceeds go to animal welfare organizations?
A portion of every purchase supports local non-profit organizations dedicated to dog welfare and placement. While the exact amount may vary depending on promotions and new partnerships, we remain committed to giving back and will regularly share updates and impact stories on our Mission page.
Is the quiz free and do I have to buy something afterward?
The quiz is completely free and there’s no obligation to purchase any products after completing it. We created the quiz as a fun, interactive way to learn about your dog’s zodiac traits.
Are these products a good gift idea?
Absolutely! Our personalized books and zodiac-themed merchandise make unique and meaningful gifts for dog lovers. Just be sure to gather some information about the recipient’s dog beforehand so we can personalize their gift perfectly.
Can I update my dog’s details after placing an order?
If you realize you need to make a change, please contact us as soon as possible. We’ll do our best to accommodate requests before the product goes into production.
Who do I contact if I have more questions or need help with an order?
You can reach our customer support team by using the contact form on our website or emailing us directly. We’re here to help and will respond as quickly as possible.
What if I don't see a dog that looks like mine?
We know how important it is to see your dog represented as close as possible. We have streamlined our process to keep order processing timely. However, if you contact us and let us know what you’re looking for we will see what we can do!
What topics are covered in the books?
In the personalized books we cover a wide range of topics including: Personality, Compatibility, Health & Wellness, Daily Life and Routines, Special Powers and more.
In Canine Cosmos we explore each astrological sign highlighting the personality styles of these dogs including quirks and tips. Each accompanied by a short vignette to illustrate each pup and their sign.